{"id":179,"date":"2026-01-15T12:19:00","date_gmt":"2026-01-15T11:19:00","guid":{"rendered":"https:\/\/squirrelgear.eu\/?post_type=documents&#038;p=179"},"modified":"2026-07-01T08:53:47","modified_gmt":"2026-07-01T06:53:47","slug":"general-terms-and-conditions-of-business","status":"publish","type":"documents","link":"https:\/\/squirrelgear.eu\/en\/documents\/general-terms-and-conditions-of-business\/","title":{"rendered":"General terms and conditions of business"},"content":{"rendered":"\n<pre id=\"tw-target-text\" class=\"wp-block-preformatted\"><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions govern purchases in the online store <a href=\"https:\/\/squirrelgear.eu\/en\">https:\/\/squirrelgear.eu\/en<\/a>, operated by SQUIRREL GEAR Sp. z o.o.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Seller information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Company name: SQUIRREL GEAR Sp. z o.o.<br>Address: ul. Czere\u015bniowa 22, 63-500 Pota\u015bnia<br>VAT ID: 5140367571<br>KRS: 0001212365<br>REGON: 543524180<br>E-mail: <a>hello@squirrelgear.eu<\/a><br>Phone number: +48 695 910 440<br>Website: <a href=\"https:\/\/squirrelgear.eu\/en\">https:\/\/squirrelgear.eu\/en<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Subject of the agreement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The store offers the sale of physical products online.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Payment methods<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payments in the store are processed through the Przelewy24 payment provider, which supports the following payment methods:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Apple Pay<\/li>\n\n\n\n<li>Google Pay<\/li>\n\n\n\n<li>Cards<\/li>\n\n\n\n<li>PayPal<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Shipping methods<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are delivered via:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DPD Courier<\/li>\n\n\n\n<li>DPD Pickup<\/li>\n\n\n\n<li>DHL Courier<\/li>\n\n\n\n<li>DHL Locker<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The delivery time depends on the selected shipping provider and is usually 1\u20132 business days from dispatch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The consumer has the right to withdraw from a distance contract within 14 days without giving any reason. The cost of returning the goods shall be borne by the Customer. The Customer is responsible for arranging and organizing the return shipment to the Seller.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Return procedure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send the return request to the e-mail address: <a>hello@squirrelgear.eu<\/a><\/li>\n\n\n\n<li>Send the goods back to the following address: ul. Czere\u015bniowa 22, 63-500 Pota\u015bnia<\/li>\n\n\n\n<li>The product should be properly secured for transport<\/li>\n\n\n\n<li>The refund will be made within 7 days after receiving the goods or after confirmation of shipment<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Complaints<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The customer has the right to submit a complaint in the event of non-conformity of the goods with the contract. Complaints are processed within 14 days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Complaint procedure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send the complaint to the e-mail address: <a>hello@squirrelgear.eu<\/a><\/li>\n\n\n\n<li>Send the complained product to the following address: ul. Czere\u015bniowa 22, 63-500 Pota\u015bnia<\/li>\n\n\n\n<li>The complaint will be processed within 14 days after receiving the goods<\/li>\n\n\n\n<li>If the complaint is accepted, the refund will be made within 7 days<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Final provisions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions enter into force on the date of their publication on the website of the online store.<\/p>\n","protected":false},"menu_order":0,"template":"","class_list":["post-179","documents","type-documents","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/squirrelgear.eu\/en\/wp-json\/wp\/v2\/documents\/179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/squirrelgear.eu\/en\/wp-json\/wp\/v2\/documents"}],"about":[{"href":"https:\/\/squirrelgear.eu\/en\/wp-json\/wp\/v2\/types\/documents"}],"wp:attachment":[{"href":"https:\/\/squirrelgear.eu\/en\/wp-json\/wp\/v2\/media?parent=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}